RBAC for Support Teams: Security Without Friction
A role model that increases governance without slowing teams down.
TL;DR: A role model that increases governance without slowing teams down.
Why RBAC matters in support
- Data access, process, auditability
Scopes
- Company, brand, department
Roles
- Admin, brand admin, supervisor, agent, viewer
Best practices
- Least privilege
- Review cadence
- Audit logs